AI Capabilities

AI integration that fits the systems you already run.

We embed language models, predictions and agents into your CRM, ERP, apps and data platforms — securely, with the access controls and monitoring your IT team expects.

Trusted by enterprises and fast-growing startups

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Our core capabilities

Make AI part of the daily workflow

AI only pays off when it shows up where people already work. We connect models to your data and tools, and handle the authentication, latency, cost and failure modes that demos ignore.

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Integration patternsRESTGraphQLWebhooksKafkaMCPOAuth 2.0

Services

Integration services, one layer at a time

Scroll through the services — the panel follows along with what each one includes.

LLM and GenAI Integration

Bring language models into your products and internal tools with guardrails and cost control.

  • Model selection and prompt design
  • Streaming, caching and fallbacks
  • Content safety filters
  • Usage and cost dashboards
Discuss this service

RAG and Knowledge Integration

Connect AI to your documents, wikis and databases so answers are accurate and cited.

  • Connectors for SharePoint, Drive and Confluence
  • Chunking, embeddings and vector search
  • Permission-aware retrieval
  • Answer quality evaluation
Discuss this service

CRM and ERP AI Integration

Add predictions, summaries and AI actions inside Salesforce, SAP, Dynamics and Zoho.

  • Lead and churn scoring
  • Case and email summarisation
  • AI-drafted responses for approval
  • Native UI components
Discuss this service

AI API Development

Secure, scalable APIs that expose your models and AI features to any app.

  • API design and versioning
  • Authentication and rate limiting
  • Autoscaling inference endpoints
  • SDKs and documentation
Discuss this service

Legacy System AI Enablement

Add AI to older systems through APIs, middleware and data pipelines — without rewriting them.

  • System and data audit
  • Middleware and adapters
  • Batch and real-time pipelines
  • Phased modernisation plan
Discuss this service

Model Ops and Observability

Keep integrated AI reliable with monitoring, evaluation and controlled releases.

  • Latency, cost and error tracking
  • Quality and drift monitoring
  • A/B and shadow testing
  • Rollback and version control
Discuss this service

Have AI pilots that never reached production?

We take proofs of concept and integrate them properly — secured, monitored and connected to real systems.

Plan your integration

Industries we serve

AI wired into the systems each sector runs

Every industry comes with its own core platforms and interfaces — we integrate with them as they are.

BFSI

Risk scores and document summaries inside core banking and loan systems.

Healthcare

AI assistance inside EHR workflows with FHIR and HL7 interfaces.

Retail and eCommerce

Search, recommendations and product content inside your store platform.

Logistics

ETA predictions and exception alerts inside TMS and WMS.

Manufacturing

Quality and maintenance predictions inside MES and ERP.

Telecom

Churn prediction and agent assist inside CRM and billing.

Education

Learning assistants inside your LMS.

Real Estate

Lead scoring and listing content inside your CRM and portals.

Our success stories

Problems solved, in production

Real projects across AI, data, healthcare and commerce — from the first workshop to a live system.

Healthcare tech

Patient Data Migration

Secure enterprise migration of legacy patient health records to modern cloud infrastructure under strict compliance.

Read case study
Medical AI research

Breast Cancer Detection AI

Clinical-grade diagnostic and imaging assistance for cancer research — CNN classification combined with U-Net segmentation.

Read case study
E-commerce innovation

E-Commerce Website

Multi-vendor digital storefront and catalogue system for high-value designer commerce.

Read case study
Industrial IoT

IIoT Data Pipeline & Dashboard

Predictive anomaly detection and telemetry aggregation pipelines optimised for industrial manufacturing environments.

Read case study
Climate tech

Climate Data Classification

Large-scale climate intelligence and environmental classification platform for advanced data processing.

Read case study
Insurtech solutions

Health Data Visualization

Secure analytics suite and health data visualisation platform for high-volume enterprise tracking.

Read case study

Why Pyzen

Why IT teams hand us the integration

Integration is where AI projects usually break. These habits keep ours running.

  • Opportunity before technology

    We start from the business outcome and the cost of the process today, then choose the AI approach — not the other way round.

  • Architecture before model selection

    Data flows, security and integrations are designed first, so models can be swapped as better ones arrive.

  • Proof before full build

    A working pilot on your own data proves value and accuracy before the larger investment is committed.

  • Built around your systems

    We extend the CRM, ERP, cloud and data platforms you already run instead of asking you to replace them.

  • Human oversight by design

    Approval steps, confidence thresholds and audit trails keep people in control of the decisions that matter.

  • From strategy to support

    The same senior team takes you from roadmap to production, then monitors, retrains and improves what we built.

Our roadmap

The integration pipeline

Each stage passes its checks before the next one starts — the same discipline as a production release.

  1. System and data audit

    We review the applications, APIs, data sources and security model AI must fit into.

  2. Integration architecture

    Patterns, model providers, data flows and failure handling are designed and agreed.

  3. Secure data access

    Connectors, permissions and PII redaction are set up before any model sees data.

  4. Build and connect

    AI features are developed and wired into your systems through APIs and events.

  5. Test and harden

    Quality, load, security and cost are tested against agreed thresholds.

  6. Launch and monitor

    Staged rollout with dashboards for quality, latency and spend.

Engagement options

Switch between ways of working

Choose a model to see how it runs.

Fixed-scope project

A defined outcome, timeline and price — ideal for assessments, pilots and well-understood builds.

Best for pilots and audits
Discuss this option

Technology

The stack we integrate with

Models · Frameworks · Data and vectors · Platforms

OpenAIClaudeAzure OpenAIAWS BedrockVertex AILlamaLangChainLlamaIndexSemantic KernelModel Context Protocolpgvector
PineconeWeaviateElasticsearchApache KafkaSalesforceSAPMicrosoft DynamicsServiceNowZendeskShopify

Responsible AI, by designWe build to the frameworks your legal, risk and IT teams already use.

  • NIST AI RMF
  • ISO/IEC 42001
  • EU AI Act
  • DPDP Act 2023
  • GDPR
  • HIPAA
  • SOC 2
  • PCI DSS

FAQ

Questions IT teams ask us

Do we need to replace our existing systems?

No. We integrate AI through the APIs, events and data your systems already expose. Where an older system has no API, we add a light middleware layer.

Where does our data go?

Wherever you decide. We can deploy inside your own AWS, Azure or Google Cloud account and use enterprise model endpoints that do not train on your data.

Which model providers do you work with?

OpenAI, Anthropic Claude, Google Gemini, open-source models such as Llama, and cloud services like Azure OpenAI and AWS Bedrock. A gateway lets you switch or mix them.

How do you control AI costs?

Through caching, routing simpler requests to smaller models, token budgets and per-feature cost dashboards, so spend stays predictable as usage grows.

How long does an integration take?

A single AI feature in one system can be live in weeks. Larger programmes are phased system by system, with each phase delivering something usable.

Anything else? Ask an engineer →

Related capabilities

Explore more AI capabilities

Most programmes combine several of these. We help you choose the right mix.

Start a conversation

Let's talk about AI Integration.

Emailsales@pyzenlabs.com Phone+91 99718 38777
NoidaSector 62, Uttar Pradesh
GurugramUdyog Vihar, Haryana

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